Customer Success Stories
See how Sharkscale Cloud helps businesses achieve their goals
We helped iHerb, a leader in herbs and vitamins serving over 150 countries, modernize their AWS infrastructure. By migrating to a multi-region architecture, implementing geolocated CDN caching, and transitioning to microservices, we reduced latency by 40%, improved scalability, and saved costs during traffic peaks.
- Multi-Region Architecture: Migrated from a single AWS hub in Oregon to a global, multi-region infrastructure for reduced latency.
- Geolocated CDN Caching: Implemented geolocated caching to speed up content delivery worldwide.
- Migration to Microservices: Transitioned to a containerized architecture using Amazon EKS for better scalability and resource efficiency.
Key Results: 40% latency reduction, seamless scalability, significant cost savings.
For a major U.S. telecom operator, we developed a machine learning solution to identify and retain at-risk customers. By building a predictive churn model and implementing real-time alerts, we helped reduce churn by ~7% in a competitive market.
- Data Collection: Aggregated data from usage patterns, billing history, customer interactions, and demographics.
- Feature Engineering: Created advanced features like engagement scores and churn risk indexes.
- Predictive Model: Built a churn prediction model with adaptive hyperparameter tuning for high precision.
Key Results: ~7% churn reduction, improved customer loyalty, and revenue savings.